Unleash Your Business With AI

In 2020 I wrote Unleash Your Business Online! about getting a business online. Six years later the question has changed. It is no longer "how do I get my business online?" It is "what do I do with AI?"

Most owners have tried it. In a 2026 Dun & Bradstreet survey of 210 Indian MSME leaders, 76% said they use AI in some form and only 5% had made it core to how the business operates. The difference is not the tool. It is whether the work is written down, repeated, checked and owned by someone.

Each chapter takes one part of a business and shows what to hand to AI, the prompt to paste, what a good answer looks like, and how to check it. Each one ends with three things to do this week.

What's inside

1. U

   Understand

   What AI is good at, what it is bad at, and what it costs.

   1. Everyone uses AI. Almost nobody runs on it.
   2. What AI is good at, what it is bad at, and how to tell
   3. Your job changes: from doing to briefing and checking
2. N

   Name the jobs

   Five jobs to hand over, your business note, and prompts that work.

   4. Five jobs to hand over this week
   5. Write your business note once
   6. Prompts that work
3. L

   Leads and sales

   Enquiries, quotations, follow-ups and customer service.

   7. From enquiry to quotation
   8. The follow-up gets the order
   9. Customer service in the customer's language
   10. A sales team that learns
4. E

   Everywhere customers look

   AI answers, marketplaces, quick commerce, WhatsApp, content and video.

   11. How customers find you now
   12. Marketplaces and quick commerce
   13. WhatsApp is your shopfront
   14. A content engine for a product business
   15. Owner videos and reels
5. A

   Automate the back office

   SOPs, reports, numbers, hiring and small tools built without code.

   16. Get the knowledge out of people's heads
   17. Meetings, registers and daily reports
   18. Numbers, pricing and decisions
   19. Hiring and training with AI
   20. Build small tools without code
6. S

   Safeguards

   What never to paste, checking AI's answers, honest advertising and fraud.

   21. What never to paste
   22. AI makes things up
   23. Staying honest, and not getting cheated
   24. Rules for your team
7. H

   Habit

   The first 30 days, the AI map of your business, and your plan for 2027.

   25. The first 30 days
   26. The AI map of your business
   27. Your plan for 2027

The linked chapters are free to read here as guides. The book also has a prompt library, the 90-day plan and a glossary.

Every chapter in the book has a QR code that opens its prompts on this site, ready to copy.See the prompts by chapter →

Three rules that run through every chapter

1. Remove customer names, phone numbers and other personal details before you paste anything into an AI tool.
2. A person checks every draft before it reaches a customer, a supplier or a portal.
3. AI never decides prices, discounts, delivery dates, refunds or legal positions. People do.

Corrections and updates

The facts in the book were checked up to November 2026. Prices, platform rules and laws move, so corrections and updates will be listed here. There are none yet.