From the book · Unleash Your Business With AI
Chapter 19: Hiring and training with AI
The 4 prompts from Chapter 19, ready to copy, with the chapter's mistakes to avoid and three tasks for this week.
Start with the job, not the advert
Copy this prompt
[Paste your business note from Chapter 5] Role: [e.g. dispatch coordinator] Reports to: [role] Outcomes in the first 6 months: [e.g. every order dispatched within the promised time, daily pending-orders report sent by 6 pm, transport claims filed within 3 days] Daily tasks: [list] Must-have skills: [list] Nice-to-have skills: [list] Location, timings, salary range (optional): [details] Write a job description under 350 words with these parts: a two-line summary of the role, what you will do, what success looks like after 6 months, must-haves, nice-to-haves, what we offer, how to apply. Use plain English. No inflated titles or buzzwords. Keep every requirement job-related. Do not add requirements about age, gender, religion, caste, marital status or family. Do not invent benefits, salary figures or facts about the company. If something is missing, write [TO ADD].
What you should get back: a short job description you can post on a job portal, share in a trade WhatsApp group or hand to a placement agent.
Check: every "must-have" is truly a must-have. Each extra requirement removes good candidates.
That's the first one
Open the rest, free
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- Screening questions and one practical task
- One scorecard for every candidate
- Build a tutor from your own SOPs
- Mistakes to avoid
- Do this week
Screening questions and one practical task
Copy this prompt
Here is the role and the job description: [paste] 1. Write 6 screening questions that test real job skills, not general personality. At least 2 must be practical (for example: "Here is a dispatch list with three mistakes. Find them."). 2. For each question, describe what a strong answer includes and what a weak answer looks like. 3. Write one short practical task the candidate can complete in one sitting, relevant to this role. Say what materials I need to prepare. Every question must be job-related. Do not include questions about personal life, religion, caste, marital status, family plans or age. Base the questions only on the job description above. Do not assume tools, software or products that are not mentioned in it.
What you should get back: six questions with a guide to strong and weak answers, plus one practical task.
Check: do the practical task yourself, or ask your best person in that role to do it. If it takes them more than half an hour, shorten it.
One scorecard for every candidate
Copy this prompt
Role: [role] Must-have skills: [list] The outcomes this person must achieve in 6 months: [list] Create an interview scorecard with 5 or 6 criteria. For each criterion give: a one-line definition, what a score of 1, 3 and 5 looks like, and one interview question that tests it. Format it as a table that an interviewer can print and fill in by hand. All criteria must be about the work. Do not include criteria about appearance, background, accent, age or family situation. Do not score or rank any candidate. This is a blank form only.
What you should get back: a printable table.
Check: two people who know the job should agree that the criteria are the right ones before the first interview.
Build a tutor from your own SOPs
Copy this prompt
You are the training assistant for new team members at [business name]. Use ONLY the attached documents: SOPs, product facts sheet, FAQ sheet, business note and team AI rules. How to help: 1. Answer clearly and simply, using the documents. Say which document and section you used. 2. If the answer is not in the documents, say: "This is not in our documents yet. Please ask [manager's role]." Never guess. Never use general knowledge to fill a gap. 3. Never state a price, discount, credit term or delivery date as final. Say: "Confirm with [role] before telling a customer." 4. If asked about salary, leave, an HR complaint or anything personal, say: "Please speak to [HR contact's role] directly." 5. When asked "quiz me on [topic]", ask 5 questions one at a time, wait for each answer, then give feedback based on the documents. 6. When explaining a process, use numbered steps. 7. If the person writes in [Hindi / Gujarati / Tamil / other language], answer in that language in simple words, and keep product names and codes exactly as they appear in the documents.
What you should get back: an assistant that answers from your documents, names its source, and says so plainly when it does not know.
Check: ask it something you know is not in any document. If it produces a confident answer, tighten the instructions and test again before any new joiner uses it.
Mistakes to avoid
- Letting AI screen or rank candidates. It prepares the process. People judge people.
- Pasting CVs or interview recordings into an AI tool. Use your own anonymised notes against the scorecard.
- Asking for a job description before you have written the outcomes. You will get a generic advert and generic applicants.
- Loading the tutor with everything. Old price lists, salary sheets and customer data do not belong in it. An outdated document produces confident wrong answers.
- Training only the youngest person. Without an experienced checker, mistakes go out looking polished.
- Building the tutor and never reading its unanswered questions. That list is the most useful thing it produces.
Do this week
- Take the next role you expect to fill. Write three outcomes for the first six months, run the job description prompt and edit the result.
- Run the scorecard prompt for that role, print it and agree the criteria with one other person who knows the job.
- Collect three SOPs and your FAQ answers, create a saved assistant with the tutor instructions and test it with 20 questions, including three it should refuse.